Source: SIA Bulletin Ref. 23-21 (Supersedes Ref 20-21)
To prevent delays at the check-in counter, we would like to remind everyone to ensure that all passengers have the valid and complete set of documents (e.g. 2 hard copies of COVID19 test certificate within required validity) upon flight departure.
Please do not self-amend any official letters and permits received from the Singapore authorities. In case of any changes or updates, please contact the necessary government agencies.
Passengers are also encouraged to check-in at least 3 hours prior departure due to additional document verification process, as well as additional safety and precautionary measures in place at the airport.
Best regards,
Sales Team Manila