Update No. 42 as of 11 JAN 2021 11:30 AM – REVISED
1) Manila Flight Operations
Outbound:
Between August 1, 2020 to January 31, 2021, ANA Manila-Narita (NH 820) flights will continue to operate 5x a week. Then from February 1 to February 28, 2021, NH 820 will increase frequency to daily flights.
ANA Manila-Haneda (NH 870) maintains a daily operation from December 1, 2020 until February 28, 2021.
Please see the flight schedules below:
Route | Flight Details | Status | Applicable Period |
Manila – Narita | NH 820 0930 1505 | Operational 5x weekly
(Mon, Wed, Thu, Sat, Sun) |
August 1, 2020 –
January 31, 2021 |
Daily | February 01 – 28, 2021 | ||
Manila – Haneda | NH 870 1440 2000 | Daily | December 01, 2020 -February 28, 2021 |
From Narita, flight to LAX / ORD / SFO / MEX / JFK / KUL / CGK / SIN / EWR / YVR are available.
From Haneda, passengers may connect to LAX / YVR / SFO / JFK / IAH / IAD / FRA / CDG / SIN / SEA / HNL.
Inbound:
In accordance with the Philippine Government’s restriction on international arrivals, ANA Narita-Manila (NH 819) and ANA Haneda-Manila (NH 869) flight schedules until February 28, 2021 will be as follows:
Route | Flight Details | Status | Applicable Period |
Narita – Manila | NH 819 1755 2155 | Operational 3x weekly
(Tue, Fri, Sun) |
October 1, 2020 – February 28, 2021 |
Haneda – Manila | NH 869 0945 1330 | Operational weekly
(Mon) |
January 1-31, 2021 |
Suspended | September 1 – December 21, 2020
February 1-28, 2021 |
NH 819 and NH 869 flight schedules are subject to change.
Passengers affected by the suspension of flights may rebook / refund their bookings free of charge. Please refer to our latest advisory (Update 23) on ticket handling.
You may check the latest ANA international flight schedules at NH website.
2) Airport Reminders
Manila:
All ANA flight departures and arrivals to/from Manila are at NAIA Terminal 3. Check in counters open 3 hours prior to the flight’s estimated time of departure.
Passengers will be allowed to enter the airport anytime provided they are holding valid tickets for flights departing within 24 hours. The use of face masks and face shields within the airport are mandatory. Passengers without face masks and face shields shall be refused entry into the airport building.

Haneda:
ANA international flights to / from Haneda will arrive and depart from Haneda Terminal 3 effective April 11, 2020 until further notice.
3) Outbound Travel from the Philippines
In accordance with the directives of Malacañan as recommended by the IATF-EID, the following passengers are allowed to exit the Philippines:
- OFWs (including seafarers)
- Students enrolled abroad and participants accepted in exchange visitor programs
- PH passport holders holding permanent residence abroad
- Foreign nationals
From October 21, 2020, non-essential outbound travel of Filipinos is allowed subject to compliance with IATF-EID requirements below. (This does not apply to destinations with existing travel restrictions.)
- Confirmed round trip ticket.
- Adequate travel and health insurance to cover travel disruptions and hospitalization in case of COVID-19 infections during their allowable period of stay abroad.
- Bureau of Immigration Declaration acknowledging the risks involved in traveling. (A blank declaration form may be downloaded here.)
- Whenever required by the country of destination or the airline, a negative COVID-19 test result taken in accordance with the health and safety protocols of such destination country and airline.
- Upon return, they shall follow the Guidelines of the National Taskforce (NTF) for Returning Overseas Filipinos.
4) Entry Guidelines for Arriving Passengers to Japan
Effective January 13, 2021, 0000H JST, all passengers that are allowed to enter Japan, regardless of nationality, are required to present a certificate of negative test result (test must be conducted within 72 hours before their departure time) upon entering Japan.
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Following the announcement of the Government of Japan on December 28, 2020, all foreign nationals will not be allowed to enter Japan until January 31, 2021 23:59H.
The following are exempted from the above entry restrictions:
a) Sea crew passengers
b) spouse of Japanese national
c) permanent residents
d) spouse of permanent residents
All passengers are required to present a certificate of negative test result (test must be conducted within 72 hours before their departure time) upon entering Japan.
Temporary Visitors:
The validity of single and multiple entry visas issued by the Japanese Embassies and Consulates General in the Philippines by March 27, 2020 remains suspended until further notice. The same applies to passengers from the Philippines holding APEC Business Travel Cards.
Likewise, foreign (non-Japanese) nationals who have stayed in the Philippines within 14 days prior to their arrival in Japan are subject to denial of entry (unless there are special circumstances).
Transiting Passengers:
Those who travel to Japan as a transit country are not subject to the above restrictions.
Sources:
5) Quarantine Measures Upon Entry in Japan
From December 3, 2020, passengers entering Japan (via Narita or Haneda) must answer an Online Questionnaire.
Passengers may access the questionnaire at https://arqs-qa.followup. mhlw.go.jp/#/
Once completed, they will receive a QR code to be presented along with their passport upon entering Japan.
All passengers arriving in Japan are subject to COVID-19 testing and 14-day quarantine at home or at a location designated by the quarantine station chief. During this period, they are prohibited from using public transport (ex. domestic flights, buses, trains, taxis, etc).
Those who travel to Japan as a transit country are not subject to the above quarantine measures.
6) Guidelines on Arriving Passengers in the Philippines
In accordance with the Memorandum from the Executive Secretary dated December 29, 2020, the temporary suspension of flights from, and the prohibition of entry on all travelers coming the United Kingdom is extended until January 15, 2021.
In addition, all foreign travelers coming from designated countries or have been to the same within 14 days immediately preceding arrival in the Philippines, regardless of their visa category and previously issued endorsement / exemption shall not be allowed entry into the Philippines until January 15, 2021.
For a complete list of the designated countries, please refer to the Philippine Bureau of Immigration website.
The following passengers are exempted from the above restrictions:
- Filipino citizens
- Foreign nationals merely transiting through any of the above listed designated countries, provided they stayed at the airport the whole time and were not cleared for entry into the designated country by its immigration authorities, pursuant to existing protocols of the Philippine government.
- Foreign nationals as exempted by the Revised Guidelines as per IATF-MEID Resolution No 92
Quarantine Measures:
- Filipino citizens who have been to the said countries within 14 days immediately preceding arrival in the Philippines shall be required to undergo an absolute facility-based 14-day quarantine period notwithstanding a negative RT-PCR result.
- Filipino citizens and foreign nationals merely transiting through any of the above listed designated countries, provided they stayed at the airport the whole time and were not cleared for entry into the designated country by its immigration authorities, need not complete a full 14-day facility-based quarantine, and may be allowed home quarantine upon testing negative on RT-PCR at point of entry, pursuant to existing protocols of the Philippine government.
- Foreign nationals as exempted by the Revised Guidelines as per IATF-MEID Resolution No 92 shall be subject to existing testing and quarantine protocols issued by the Department of Health.
Sources:
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Under existing protocols, all passengers of international flights arriving in the Philippines are required to undergo COVID-19 RT-PCR test as well as quarantine procedures in approved facilities while awaiting the results of their tests.
In line with this, all passengers are advised to pre-register and accomplish one of the Electronic-Case Investigation Forms (E-CIF) online (http://e-cif.redcross.org.ph or https://www.padlab.ph/DLS/ PassengerCIF) in order to expedite airport procedures.
Non-OFW passengers are encouraged to pre-book their accommodations with accredited establishments as identified by the Department of Tourism for their quarantine while awaiting results.
For more information, please visit the Bureau of Immigration and Bureau of Quarantine websites.
7) Update
The most updated information for flight handling in response to COVID-19 is available through the ANA website. Please bookmark the following webpages:
- ANA COVID-19 Travel Information
- ANA Care Promise – Safety Measures for Air Travel
- List of temporarily Suspended / Reduced International Flights
- List of temporarily Suspended / Reduced Domestic Flights
Any urgent information in light of changing local situation will continue to be sent through email as ANA Advisories. We urge you to open the advisories periodically and cascade the information to your staff and other stakeholders.
We apologize for the inconvenience and request your kind understanding.
In the meantime, we entreat everyone to keep safe by frequently washing your hands, maintaining social distance, and keeping up to date with news from verified sources.
Thank you.
ANA Manila Sales Team