All Nippon Airways Flight Operation Update

Update No. 34 as of 03 NOV 2020 5:30 PM

 

1) Manila Flight Operations
Outbound:
Between August 1, 2020 to February 1, 2021, ANA Manila-Narita (NH 820) flights will continue to operate 5x a week.
ANA Manila-Haneda (NH 870) will will increase flight frequency to 5x weekly. And for December 1, 2020 until January 31, 2020, NH 870 will operate daily.
Please see the flight schedules below:
Route Flight Details Status Applicable Period
Manila – Narita NH 820 0930 1505 Operational 5x weekly

(Mon, Wed, Thu, Sat, Sun)

 August 1, 2020 –

February 01, 2021
Manila – Haneda NH 870 1440 2000 Operational 5x weekly

(Mon, Tue, Wed, Fri, Sun)

 November 1 – 30, 2020
Operational daily December 1, 2020 –

January 31, 2021

From Narita, flight to LAX / ORD / SFO / MEX / JFK / KUL / CGK / SIN / EWR / YVR are available.

From Haneda, passengers may connect to LAX / YVR / SYD / IAH / IAD / FRA / LHR / CDG.

 

Inbound:
In accordance with the Philippine Government’s restriction on international arrivals, ANA Narita-Manila (NH 819) and ANA Haneda-Manila (NH 869) flight schedules between November 2020 to January 2021 will be as follows:
Route Flight Details Status Applicable Period
Narita – Manila NH 819 1715  2055 Operational 3x weekly

(Tue, Fri, Sun)

 October 1 – November 30, 2020
Suspended November 1, 2020 – 

January 31, 2020
Haneda – Manila NH 869 0945  1330 Suspended September 1, 2020 – January 31, 2020

NH 819 and NH 869 flight schedules from December 2020 to January 2021 are subject to change. (*pending CAAP approval)

 

Passengers affected by the suspension of flights may rebook / refund their bookings free of charge. Please refer to our latest advisory (Update 19) on ticket handling.
You may check the latest ANA international flight schedules at NH website.
2) Terminal Changes and other Airport Reminders
Manila:
All ANA flight departures and arrivals to/from Manila are at NAIA Terminal 3. Check in counters open 3 hours prior to the flight’s estimated time of departure.
Passengers will be allowed to enter the airport anytime provided they are holding valid tickets for flights departing within 24 hours. The use of face masks and face shields within the airport are mandatory. Passengers without face masks and face shields shall be refused entry into the airport building.
ANA Manila Lounge in NAIA Terminal 3 has resumed limited operations. Business class and other eligible passengers may use the lounge while waiting to board their flight.
-Food and beverage selection is limited.
-Food will be prepared upon request.
-Staff members are wearing full PPEs to give our guests peace of mind.
-Physical distancing measures are implemented for the safety of our guests.
-Hand sanitizers are also available at different areas of the lounge.
Haneda:
ANA international flights to / from Haneda will arrive and depart from Haneda Terminal 3 effective April 11, 2020 until further notice.
3) Outbound Travel from the Philippines
In accordance with the directives of Malacañan as recommended by the IATF-EID, the following passengers are allowed to exit the Philippines:
  • OFWs (including seafarers)
  • Students enrolled abroad and participants accepted in exchange visitor programs
  • PH passport holders holding permanent residence abroad
  • Foreign nationals
In accordance with IATF Resolution No. 80, the pre-boarding testing requirement for outbound Filipino travelers pursuant to IATF Resolution No. 79 is hereby lifted.
Beginning October 21, 2020, non-essential outbound travel of Filipinos shall be allowed subject to compliance with IATF-EID requirements below. (This does not apply to destinations with existing travel restrictions.)
  • Confirmed round trip ticket.
  • Adequate travel and health insurance to cover travel disruptions and hospitalization in case of COVID-19 infections during their allowable period of stay abroad.
  • Bureau of Immigration Declaration acknowledging the risks involved in traveling. (A blank declaration form may be downloaded here.)
  • Whenever required by the country of destination or the airline, a negative COVID-19 test result taken in accordance with the health and safety protocols of such destination country and airline.
  • Upon return, they shall follow the Guidelines of the National Taskforce (NTF) for Returning Overseas Filipinos.
Sources:

 

4) Entry of Foreign Nationals in Japan
Residents:
Starting November 1, 2020, foreign nationals holding a valid residence visa and/or re-entry permit in Japan will be required to present a certificate of negative test result (test must be conducted within 72 hours before their departure time) upon re-entering Japan:
Temporary Visitors:
The validity of single and multiple entry visas issued by the Japanese Embassies and Consulates General in the Philippines by March 27, 2020 remains suspended until further notice. The same applies to passengers from the Philippines holding APEC Business Travel Cards.
Likewise, foreign (non-Japanese) nationals who have stayed in the Philippines within 14 days prior to their arrival in Japan are subject to denial of entry (unless there are special circumstances).
5) Quarantine Measures Upon Entry in Japan
All passengers arriving in Japan are subject to COVID-19 testing and 14-day quarantine at home or at a location designated by the quarantine station chief. During this period, they are prohibited from using public transport (ex. domestic flights, buses, trains, taxis, etc).
Those who enter Japan as a transit country are not subject to the above quarantine measures.
Sources:
6) Guidelines on Arriving Passengers in the Philippines

Under existing protocols, all passengers of international flights arriving in the Philippines are required to undergo COVID-19 RT-PCR test as well as quarantine procedures in approved facilities while awaiting the results of their tests.
In line with this, all passengers are advised to pre-register and accomplish one of the Electronic-Case Investigation Forms (E-CIF) online (http://e-cif.redcross.org.ph or https://www.padlab.ph/DLS/PassengerCIF) in order to expedite airport procedures.
Non-OFW passengers are encouraged to pre-book their accommodations with accredited establishments as identified by the Department of Tourism for their quarantine while awaiting results.
For more information, please visit the Bureau of Immigration and Bureau of Quarantine websites.
7) Contact Info
For urgent inquiries and passenger support, please call:
ANA Global Contact Center: +632-8553-8000
Due to the situation regarding COVID-19, we are currently experiencing a very high number of calls.
It is important to us that everyone gets the assistance they need. If your inquiry is for travel beyond the next 72 hours, we ask that you contact us at a later time to allow us to prioritize those with immediate travel plans.
The ANA Manila Sales Team remains ready to assist partner travel agents and clients through the following channels:

 

8) Update
The most updated information for flight handling in response to COVID-19 is available through the ANA website. Please bookmark the following webpages:
Any urgent information in light of changing local situation will continue to be sent through email as ANA Advisories. We urge you to open the advisories periodically and cascade the information to your staff and other stakeholders.
We apologize for the inconvenience and request your kind understanding.
In the meantime, we entreat everyone to keep safe by frequently washing your hands, maintaining social distance, and keeping up to date with news from verified sources.
Thank you.
ANA Manila Sales Team